The Tieguys.com shipping goal is to have your neckties delivered to you in time for your needs, at the most reasonable price possible. To help us with this it is important that you carefully read over these policies and options, then select the shipping option that realistically best suits your needs.
During checkout our automated systems will determine which shipping options are available to your delivery address and the actual rates for those options. Prices for all of our shipping options are calculated in real time during checkout and directly reflect what each shipping carrier charges when shipping the number of ties on your order to your location. We do not mark up the prices of our shipping and any discounts we receive are passed on to you. Not all shipping options are available to all areas.
Orders placed after 2pm EST may not ship until the next business day. Shipping companies do not count the day a package is shipped, weekends or holidays as business days.
Please check, then recheck your shipping address. In addition to delaying your delivery, all shippers now charge address correction fees for incorrectly addressed packages. Any address correction fees will be charged to your credit card.
Non-Delivery / Late Delivery Claims
If there are any issues with your delivery, in order to best assist you, we need to know as soon as possible. Claims for non-delivery / late delivery must be filed within 7 days of the carrier provided delivery date.
Return to sender & refused packages
Packages returned as undeliverable or refused, will be treated as returns and credited back to the customer, less the shipping charges to and from the customer.